Memorie - Employee of the Year

Throughout her time here at CRESA, Memorie has consistently demonstrated CRESA’s core values. She exemplifies integrity in every aspect of her work. Her interactions with coworkers, callers, and leadership are always respectful and professional. She makes decisions that reflect her honesty and accountability.

Her dedication is evident in her commitment to going above and beyond expectations. She has been a trainer for almost three years. During that time, she has helped numerous trainees succeed. She is patient with trainees, taking the time to break down complex concepts, helping them comprehend and navigate their training. One trainee wrote in their most recent feedback: “She is chef’s kiss when it comes to trainers; she made me feel like I can succeed.” Another trainee wrote: “Memorie is a great trainer and seems to really enjoy her job, helping others learn and improve. Please never stop training.”

These are just a few quotes from trainees that reflect her positive influence on those she works with.

Memorie is humble. She has stepped out of her comfort zone by volunteering for various committees and serving as an Acting Supervisor and a valuable member of the Dispatch & Call Taker E-board. As a witness to this, Memorie consistently pushes herself toward professional growth. She is an advocate, continuously offering perspectives on challenges and suggesting ideas to improve the workflow of training and day-to-day operations from start to finish. She sees the bigger picture and encourages others to do the same.